Privacy Policy for website users

What personal data we collect about you as a visitor to our website

When you visit our website, you may provide us with two types of information:

  • Personal Information you provide to us on an individual basis during an enquiry
  • Website use information collected as you and others browse our Website.

We maintain the highest standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your information, we cannot ensure the security of your data transmitted to our website.

Any information you submit is sent at your own risk. Once we have received your information, we will use strict procedures and security features to minimise the risk of unauthorised access.

Similar to other commercial websites, our website uses a technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website is used.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

How we use the information you provide to us

We, and other members of the organisation use your information in the following ways:

  • To ensure that content from our website is presented in the most effective and efficient manner for you and your computer;
  • To allow you to request information or order any products and services available on our website where you choose to do so;
  • To notify you about changes to our service;
  • In accordance with your authorisation at the point of registration;
  • If you have given your consent at the point of registration, to contact you with information about products, services and special offers that you request from us, or that we feel may be of interest to you or to ask you to participate in one of our customer satisfaction surveys.

We may pass your information to carefully selected third party organisations:

  • If we buy or sell any business or assets in which case, we may disclose your information to the seller or buyer of such business or assets;
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

How we protect your information

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private, sensitive or confidential information to us by email, and should you do so it is at your own risk.

Storage of data

The data you provide to us via the website we will hold in our software systems. Data relating to you and your child will be kept in the childcare setting your child attends as well as at our supporting office locations. Personal data held within a software system will be securely protected with individual logins, which will only be given to those who need to access the data. If you wish to see the full version of our IT security policy, please contact the Privacy Officer.

Your data subject rights

You may request access to all information that we collect online and maintain in our database by writing to us at the following address:

Privacy Officer,
Central office
Ormiston Families
Unit 17, The Drift
Nacton Road

Or by emailing the Privacy Officer:

We are obliged under GDPR to complete your request free of charge and within 1 month of receipt of the request.

Your Consent

By using our website, you consent to our collection and use of your information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Where we store your personal data

Data and information that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). You consent to our sending and storing Your Information outside the EEA. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy.


What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s web server/computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites, therefore private information supplied to one web site cannot be read by another organisation.

A more detailed look at how we use cookies on the Play Out website can be found by clicking the ‘Cookie Settings’ button at the bottom of all web pages on the site, you will also find further useful information at

How We Use Information We Collect from Cookies

As you browse and navigate around our Website, the website uses cookies to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and better serve our customers.

Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your

Statutory Information about Play Out

Registered company number 2769307

Registered Office: 333 Felixstowe Road, Ipswich, IP3 9BU

Last updated: 25th May 2018